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Business, Management, Self-Development

I Found Some New Leadership Mojo in an Old Maori Proverb

I don’t know about you, but I am highly motivated to get better as a leader. I’m constantly reading books, attending seminars and trying out new things. I’m on the hunt for something cutting edge, something fresh and built for my 21st Century professional life. However, it just dawned on me… Is it possible that I’m looking for something new and shiny and, in the process, overlooking some old-school wisdom? My recent trip to the Polynesian Cultural Center really got me thinking. 

I just finished the book Leadership and Self-Deception. While it was a bit over the top in terms of the dialogue, some of the concepts really resonated with me. At the core of the book is a discussion on how we view people as leaders. Do we see people as tools to be used as we achieve our goals? Are they impediments or obstacles to those goals? Or are they merely distractions that pull us away from the work that we need to be doing? I have to admit, at one point or another, I have viewed individuals in the workplace in each of these ways. On a side-note, that is my default view of people when I am driving in traffic (obstacles and annoyances mostly).   

The book makes a long and powerful argument that we, as leaders, should see those at work as people. We should recognize their dreams, their perspectives and their feelings. In doing so, we don’t lose our ability to hold them accountable, have tough conversations or coach to results. On the contrary, we have those conversations with real pathos and, as a result, incredible effectiveness. We build loyalty and trust through that process and performance improves. 

The other week, I visited the Polynesian Cultural Center on Oahu’s North Shore. I highly recommend it if you have not visited. It is truly an inspiring place for so many reasons. In the course of my day, I learned an ancient Maori (indigenous Polynesians of New Zealand) proverb that is at the heart of their management philosophy. 

He aha te mea nui o te ao?

He tangata

He tangata

He tangata

What is the most important thing in the world?

It is the people

It is the people

It is the people

Simple. Elegant. Powerful. And completely aligned with the principles of Leadership and Self-Deception! Leaders at the Polynesian Cultural Center pride themselves on knowing their team. They view leadership as a privilege and an important mission to inspire and foster the growth of their team members. They all share a passion for Polynesian culture. The beauty of this approach is that it aligns with their view of the customer, or guests, as they describe them. They view their guests as people, not ticket sales or concession opportunities. They connect and share on a human level as a rule, and it is one of the reasons that the Polynesian Cultural Center is so incredibly successful.

So, out with new and in with the old. Now if only I could get some Maori proverbs on Audible…

Business, Self-Development

Value, Skills and the Problem with Passion

It seems like everywhere I look someone is offering instruction on developing passive income.  At the center of these programs is the promise that there is a path to wealth and fulfillment that doesn’t involve hard, grinding work.  This is not only misleading, it’s a dangerous goal to pursue.  It’s downright tragic that the persona of the businessman on perpetual vacation has usurped the craftsman or the artisan as the ideal today.  In order to achieve professional fulfillment, like the craftsman, you need to focus on delivering value by developing and mastering skills.  The pursuit of valuable skills puts you in the right frame of mind, is the most reliable path to mastery and sets you up to adapt as you learn.

Pursuing value by developing skills

The problem with that passion mindset is about attitude and your approach to work.  It leaves you constantly asking what the job has given you.  This cycle of expectation and disappointment leads to job churn and creates an existential crisis for many.  Pursuing valuable skills is the antidote to this ailment.  At the core of value is a consideration for other people – especially as you think about a profession.  Vigorously pursuing the most powerful way to help or positively impact others puts you in a giver’s frame of mind.  The cycle that results is one where you ask yourself how you can give more – make a bigger difference, and that leads to real fulfillment.

Mastery is a means within itself

Mastery is the pursuit of excellence in the context of a discipline and is considered one of the most powerful internal motivators.  Getting better at something is exciting and exhilarating.  It is also inexhaustible resource; no matter how good you are, you can always get better.  It should come as no surprise that mastery, across all job types, is linked with satisfaction.  This helps explain the multitude of people that have stumbled accidently into their careers and FOUND true pursuits of passion.  As they gained greater and greater skill, their engagement and results acted like a positive flywheel, and they’ve found themselves in an accidental career that they absolutely love.

This pursuit allows you to adapt while you learn

One of the biggest problems with starting your career pursuit with an end in mind is that you don’t know what you don’t know.  The reason that so few dream of being a contract lawyer for a multinational logistics company is that you need a certain level of skill and mastery to even know of or understand that job.  In other words, you find where your talent lies and what interests you in the midst of your pursuit.  If you pursue valuable skills with real presence, you begin to see where your talent aligns with what the market wants.  As you get these insights, you make small adjustments and continue your pursuit.  The beauty in this strategy is that the skills you employ to get good at one things translate easily into the next adjacent possibility.  You become adept at building and honing the skills while taking the temperature and evaluating your strategy.  If you look at the stories of the greats in any industry, they did just that.

Passion is huge, but it is incomplete.  Get passionate about giving and learning.  Mastery is where it’s at.  Build skills in an effort to overwhelm people with value and you will never work a day in your life.

Self-Development

The Value of Teaching

I remember a few year back, a colleague and a mentor asked me why I was teaching.  Her point was that I was making good money at my job and my career as an executive was thriving.  She just didn’t see why I was focused on this and why it was priority.

I told her about a job I had in college teaching private music lessons to grade school kids.   At the time, I was a pretty serious jazz saxophonist.  I was gigging around Chicago and was highly dedicated to my own practice.  However, I needed some additional income and I knew that I have to improve my clarinet and flute chops in order to get some commercial gigs.  Let me be clear, this was PAINFUL work.  To hear 9 year-olds squeaking and squawking on their clarinets for hours on end was physically taxing.  I developed a whole new level of tolerance and patience.  Don’t get me wrong, the kids were great and I liked helping them make progress, but the moment-to-moment was pure torture.  However, I funny thing happened during that time.  My own playing progressed at a much more rapid pace.  At first, I thought it was just a coincidence, but I soon realized that these strides in my fairly sophisticated jazz practice were a direct result of those basic lessons I was teaching.  Explaining things to a 9 year-old in a way that they could understand was helping me grasp concepts in a more complete way.  It was like magic!

So the answer to my colleague’s question as simple.  Teaching helps me just as much as it helps those that listen, watch or read.  Sharing the lessons in my own experience requires that I reflect and analyze those experiences to glean wisdom from those moments.  Going deep into great books- to get to the level where I can extract lessons and explain them concisely means that I have a deep understanding. And every time that I engage in this pursuit, I get a little clearer in my own thinking.   I grow and  get a little closer to my own potential.  On another level, I love giving. I love the feeling that something I did made a difference to someone else. The idea that they will walk into their next meeting a little bit closer to their best self is inspiring.

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