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Business, Management, Self-Development

I Found Some New Leadership Mojo in an Old Maori Proverb

I don’t know about you, but I am highly motivated to get better as a leader. I’m constantly reading books, attending seminars and trying out new things. I’m on the hunt for something cutting edge, something fresh and built for my 21st Century professional life. However, it just dawned on me… Is it possible that I’m looking for something new and shiny and, in the process, overlooking some old-school wisdom? My recent trip to the Polynesian Cultural Center really got me thinking. 

I just finished the book Leadership and Self-Deception. While it was a bit over the top in terms of the dialogue, some of the concepts really resonated with me. At the core of the book is a discussion on how we view people as leaders. Do we see people as tools to be used as we achieve our goals? Are they impediments or obstacles to those goals? Or are they merely distractions that pull us away from the work that we need to be doing? I have to admit, at one point or another, I have viewed individuals in the workplace in each of these ways. On a side-note, that is my default view of people when I am driving in traffic (obstacles and annoyances mostly).   

The book makes a long and powerful argument that we, as leaders, should see those at work as people. We should recognize their dreams, their perspectives and their feelings. In doing so, we don’t lose our ability to hold them accountable, have tough conversations or coach to results. On the contrary, we have those conversations with real pathos and, as a result, incredible effectiveness. We build loyalty and trust through that process and performance improves. 

The other week, I visited the Polynesian Cultural Center on Oahu’s North Shore. I highly recommend it if you have not visited. It is truly an inspiring place for so many reasons. In the course of my day, I learned an ancient Maori (indigenous Polynesians of New Zealand) proverb that is at the heart of their management philosophy. 

He aha te mea nui o te ao?

He tangata

He tangata

He tangata

What is the most important thing in the world?

It is the people

It is the people

It is the people

Simple. Elegant. Powerful. And completely aligned with the principles of Leadership and Self-Deception! Leaders at the Polynesian Cultural Center pride themselves on knowing their team. They view leadership as a privilege and an important mission to inspire and foster the growth of their team members. They all share a passion for Polynesian culture. The beauty of this approach is that it aligns with their view of the customer, or guests, as they describe them. They view their guests as people, not ticket sales or concession opportunities. They connect and share on a human level as a rule, and it is one of the reasons that the Polynesian Cultural Center is so incredibly successful.

So, out with new and in with the old. Now if only I could get some Maori proverbs on Audible…

Business, Self-Development

Value, Skills and the Problem with Passion

It seems like everywhere I look someone is offering instruction on developing passive income.  At the center of these programs is the promise that there is a path to wealth and fulfillment that doesn’t involve hard, grinding work.  This is not only misleading, it’s a dangerous goal to pursue.  It’s downright tragic that the persona of the businessman on perpetual vacation has usurped the craftsman or the artisan as the ideal today.  In order to achieve professional fulfillment, like the craftsman, you need to focus on delivering value by developing and mastering skills.  The pursuit of valuable skills puts you in the right frame of mind, is the most reliable path to mastery and sets you up to adapt as you learn.

Pursuing value by developing skills

The problem with that passion mindset is about attitude and your approach to work.  It leaves you constantly asking what the job has given you.  This cycle of expectation and disappointment leads to job churn and creates an existential crisis for many.  Pursuing valuable skills is the antidote to this ailment.  At the core of value is a consideration for other people – especially as you think about a profession.  Vigorously pursuing the most powerful way to help or positively impact others puts you in a giver’s frame of mind.  The cycle that results is one where you ask yourself how you can give more – make a bigger difference, and that leads to real fulfillment.

Mastery is a means within itself

Mastery is the pursuit of excellence in the context of a discipline and is considered one of the most powerful internal motivators.  Getting better at something is exciting and exhilarating.  It is also inexhaustible resource; no matter how good you are, you can always get better.  It should come as no surprise that mastery, across all job types, is linked with satisfaction.  This helps explain the multitude of people that have stumbled accidently into their careers and FOUND true pursuits of passion.  As they gained greater and greater skill, their engagement and results acted like a positive flywheel, and they’ve found themselves in an accidental career that they absolutely love.

This pursuit allows you to adapt while you learn

One of the biggest problems with starting your career pursuit with an end in mind is that you don’t know what you don’t know.  The reason that so few dream of being a contract lawyer for a multinational logistics company is that you need a certain level of skill and mastery to even know of or understand that job.  In other words, you find where your talent lies and what interests you in the midst of your pursuit.  If you pursue valuable skills with real presence, you begin to see where your talent aligns with what the market wants.  As you get these insights, you make small adjustments and continue your pursuit.  The beauty in this strategy is that the skills you employ to get good at one things translate easily into the next adjacent possibility.  You become adept at building and honing the skills while taking the temperature and evaluating your strategy.  If you look at the stories of the greats in any industry, they did just that.

Passion is huge, but it is incomplete.  Get passionate about giving and learning.  Mastery is where it’s at.  Build skills in an effort to overwhelm people with value and you will never work a day in your life.

Business

3 Things I learned about pursuing your passion

People, young and old, are seeking fulfillment at work. Whether I’m presenting on panel, at an event or in the context of my job, this topic seems to be red hot right now. At the heart of this pursuit, is a bit of wisdom that is now firmly embedded in our culture: pursue your passion. Perfect for a bumper sticker and backed by compelling anecdotes, this just feel right! However, I just finished a book by Cal Newport that has got me rethinking this strategy. It turns out that pursuing a pre-existing passion is a rare path to fulfillment that can lead to poor career choices and often results in a cycle of professional satisfaction.

1. It is a rare path

First, this is not impossible. I would say that the entire NFL is a population that has effectively executed this strategy. Most of these guys have loved football since they were playing Pop Warner. However, for every player you see on Sunday, there are many that have pursued this passion vigorously and found career fulfillment elsewhere.  Dwayne Johnson is a great example of this.

A rosy look back on a career tends to bias one towards the passion approach. Many of the biggest names are touted as examples of this, but it is an incomplete assessment at best. Newport spends a good deal of time on Steve Jobs. During his commencement address at Stanford, Jobs said, “Do what you love.” This went viral and he soon became the face of the ‘pursue your passion’ movement. However, Jobs was passionate about many things in his early years that had nothing to do with his ultimate career path. He was into history and seriously studied Zen. He worked at a co-op farm and was initially somewhat disinterested in the project brought to him by Steve Wasniak. He found passion and embraced his calling eventually, but it was not a clear path based on a passion for technology and design.

Mastery and value

2. It can result in a cycle of dissatisfaction

You’re far more likely to be fulfilled if you focus on giving instead of getting. When you pursue passion in the hope of career fulfillment, you set up some lofty expectations for your work. You expect the job to give to you. The job should make you feel happy, fulfilled, or valued. This leads to a cycle of pursuit and letdowns that results in career churn for many. If you focus on what you can give to the job, or the world, your path to fulfillment is more sustainable.

While adopting this mindset of providing value is critical, mastery is also a big piece. Daniel Pink, Robert Greene and Cal Newport, in different ways, all emphasize the pursuit of mastery. Mastery does require passion and dedication, but it is a deeper pursuit. And whether you are a physicist or a physical therapist, mastery is linked to job satisfaction. In other words, it’s not so much what you do as how you do it.

3. It can lead to poor career choices

The approach is incomplete in that it misses two critical considerations. First, you must ask yourself if you have the skills to deliver real value to people. Second, you must understand if there a market for your skills. There is a movement afoot that tells people to push past fear and leave their desks in pursuit of their passion.  The problem with this premise is that your passion might not translate easily into a career.  First, there may not be a market for the pastime that you love.  Second, you may not be at the level of mastery necessary to compete in the market.  If you are in a job that is not fulfilling and you long for something better, try it out in small ways to see if there is an opportunity.  Get some feedback from the market and let that inform your approach to the transition.

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